Seagate ST2000DM001 Data Recovery
The Seagate ST2000DM001 is known for common failures like clicking sounds, firmware corruption, and head crashes. These issues often lead to drives not being detected by the computer or freezing during access. At Zero Alpha, we handle these exact problems every day, using professional tools to recover data safely and efficiently from this notoriously unreliable model.
ST2000DM001-1CH164 Data Recovery Caselog
02Jun23: Drive was very slow to come ready and ID. Terminal access. HDD Id edit did not help solve this drive. A task could be made but the drive was too unstable to read any data. The client did buy a cheap pcb and attempted to swap the pcb uncessarily.
Sys File FC00A000(0), Reserved Defect Table (SA defect table)......... : Ok Sys File FC00A000(1), Reserved Defect Table (SA defect table)......... : Ok Sys File FC00D203(0).................................................. : Ok Sys File FC00D203(1).................................................. : Ok Sys File FC00E20D(0), Disc firmware container 1....................... : Ok Sys File FC00E20D(1), Disc firmware container 1....................... : Ok Sys File FC00F20E(0), Disc firmware container 2....................... : Ok Sys File FC00F20E(1), Disc firmware container 2....................... : Ok Sys File FC00B32C(0), Packed CONGEN XML definition.................... : Ok Sys File FC00B32C(1), Packed CONGEN XML definition.................... : Ok Sys File FC00C32D(0).................................................. : Ok Sys File FC00C32D(1).................................................. : Ok Sys File FC35101B(0), Primary Defect File (P-List).................... : Ok Sys File FC35101B(1), Primary Defect File (P-List).................... : Ok Sys File FC358028(0), R/W Operating Parameters (translator, etc)...... : Ok Sys File FC358028(1), R/W Operating Parameters (translator, etc)...... : Ok Sys File FC35A035(0), Non Resident G-List............................. : Ok Sys File FC35A035(1), Non Resident G-List............................. : Ok Sys File FC35B036(0).................................................. : Ok Sys File FC35B036(1).................................................. : Ok Sys File FC35E061(0).................................................. : Ok Sys File FC35E061(1).................................................. : Ok Sys File FC3AB070(0).................................................. : Ok Sys File FC3AB070(1).................................................. : Ok Sys File FC360100(0), Physical Overlay File 0......................... : Ok Sys File FC360100(1), Physical Overlay File 0......................... : Ok Sys File FC361101(0), Physical Overlay File 1......................... : Ok Sys File FC361101(1), Physical Overlay File 1......................... : Ok Sys File FC362102(0).................................................. : Ok Sys File FC362102(1).................................................. : Ok Sys File FC363103(0).................................................. : Ok Sys File FC363103(1).................................................. : Ok Sys File FC364104(0).................................................. : Ok Sys File FC364104(1).................................................. : Ok Sys File FC365105(0).................................................. : Ok Sys File FC365105(1).................................................. : Ok Sys File FC366106(0).................................................. : Ok Sys File FC366106(1).................................................. : Ok Sys File FC367107(0).................................................. : Ok Sys File FC367107(1).................................................. : Ok Sys File FC368108(0).................................................. : Ok Sys File FC368108(1).................................................. : Ok Sys File FC369109(0).................................................. : Ok Sys File FC369109(1).................................................. : Ok Sys File FC36A10A(0).................................................. : Ok Sys File FC36A10A(1).................................................. : Ok Sys File FC36B10B(0).................................................. : Ok Sys File FC36B10B(1).................................................. : Ok Sys File FC36C10C(0).................................................. : Ok Sys File FC36C10C(1).................................................. : Ok Sys File FC36D10D(0).................................................. : Ok Sys File FC36D10D(1).................................................. : Ok Sys File FC36E110(0).................................................. : Ok Sys File FC36E110(1).................................................. : Ok Sys File FC3911D1(0), SED parameters.................................. : Ok Sys File FC3911D1(1), SED parameters.................................. : Ok Sys File FC3941D2(0), SED parameters.................................. : Ok Sys File FC3941D2(1), SED parameters.................................. : Ok Sys File FC37F30A(0), Disc Registry File (settings, security, etc).... : Ok Sys File FC37F30A(1), Disc Registry File (settings, security, etc).... : Ok Sys File FC3AA346(0).................................................. : Ok Sys File FC3AA346(1).................................................. : Ok System Files reading process completed Backup of service information completed Solution F3 T> ASCII Diag mode F3 T>i4,1,22 F3 T>/7m100 (DOS) File Save F3 7> Boot 0x40M Spin Up Trans. Spin Up SpinOK (P) SATA Reset RAW OFF PASS MCMainPOR: Start: User Data Base 00440B60 Check MCMT Version: Current MCMainPOR: MCTStateFlags 0000000A MCStateFlags 00020001 MC061: MainPOR: MC off and MCMT empty MC057: MainPOR: EXCEPTION: POR Failed General Tms 00000040 MC062: MainPOR: Feature Disabled... MSP MainPOR: Feature Disabled by AMPS 6Gb Max Speed lowered to 3Gb for Intel bug Send Status: COMRESET seen
Seagate ST2000DM001-1CH164 HP36 Data Recovery Case Log
06Nov23: This hard drive was very slow to detect. We were able to backup the firmware but it would not load a smart test. Most issues seemed to be on head 2. Software can`t control COM port signal level for this USB/COM adapter.
Seagate ST2000DM001 Shorting Points PCB 100717520 REV A
Seagate ST2000DM001 1CH164-572 Detects as 4GB
02Feb24. This seagate is spinning and sounds reasonably ok but detects as 4gb only.
Seagate ST2000DM001-1E6164 Retry delay Error Data Recovery
28APR23 : Customer reported that drive was in enclosure and was dropped from the desk. Drives stays bsy, does not ID.Terminal log:
Boot 0x40M
Spin Up
Trans.
Spin Up
SpinOK
Retry delay
Retry delay
SnapshotEventOccurred( SNAPSHOT_INITIAL_VALUES ).
Retry delay
(P) SATA Reset
Found shorting points (PCB 100717520 REV A) turned on the drive, spammed ctrl+z and got a terminal access. HDD IDd Edit via terminal, restarted the drive, gave it 2 minutes and it came ready with a terminal access. After that, tried to ID - went bsy again. Turned off and on again and left for 20 minutes. Drive came ready and IDd. MRB and it went BSY again.Turned off,exited the utility. Restarted the drive, rentered the utility. Grenada. Full ID and utility access. Made a task and built a headsmap.Got data access.NTFS was blank. Mounted the drive and scanned with software to find folder structure. Drive had BS at the beginning.
ST2000DM001 Erratic fast and slow read speeds
29 Mar 2023: This hard drive would give a full id but had poor performance reading data. All error correction settings we're turned off in the HDD ID but this did not help. The hard drive would read some areas with high speeds but then constantly hit sections we're it would drop to very low speeds and lose readyness. A heads map was made but it didn't matter which head was turned on the drive would behave the same. The drive would turn on and off but had the same symptoms of slow reading with signs of bad sectors then occasional runs with good clean reading.
22CC 00001D214047 00001D2C83C4 000000.0.0000 000 0568C7.0.0026 0288A5 07FCD 0C225A 0010010000000000 11111111 22CD 00001D214048 00001D2C83C5 000000.0.0000 000 0568C7.0.0027 029533 07FCD 0C2559 0010010000000000 11111111 22CE 00001D214049 00001D2C83C6 000000.0.0000 000 0568C7.0.0028 02A1C1 07FCD 0C2858 0010010000000000 11111111 22CF 00001D21404A 00001D2C83C7 000000.0.0000 000 0568C7.0.0029 02AE4F 07FCD 0C2DE9 0010010000000000 11111111 22D0 00001D22FDA1 00001D2C61C0 000000.0.0000 000 052C6A.3.0063 02179D 06DAA 1C9BB8 0000110000010000 11111111 22D1 00001D22FDA2 00001D2C61C1 000000.0.0000 000 052C6A.3.0064 02242F 06DAA 1CA1B5 0000110000010000 11111111 22D2 00001D22FE6F 00001D2C61C2 000000.0.0000 000 052C6A.3.0065 0230C1 06DAA 1CC9F3 0000110000010000 11111111 22D3 00001D22FE71 00001D2C61C3 000000.0.0000 000 052C6A.3.0066 023D53 06DAA 1CD322 0000110000010000 11111111 F3 T>i4,1,22 F3 T>/7m100 (DOS) File Save F3 7>/1N1 Clear SMART is completed. F3 1> Boot 0x40M Spin Up Trans. Spin Up SpinOK (P) SATA Reset After this solution was performed it was obvious the problem was a bad H1 head. Head H0, 2, 3 were reading ok
ST2000DM001 Clicking data recovery caselog
02Apr25: Customer came in with this hard drive and said it suddenly stopped working. Its making a clicking sound. After the new heads are installed there is no more clicking and we can save the data using our data recovery and repair lab.
PCB 100664987 Shorting Points
ST2000DM001-9YN164 Damaged read write heads
