Seagate ST3000DM003 Data Recovery

The Seagate ST3000DM003 is known for high failure rates due to firmware issues, head crashes, and weak sectors. At Zero Alpha, we recover data from these drives using specialized tools to access firmware, repair bad sectors, and perform head swaps when needed. Whether the drive is clicking, not detecting, or partially reading, we can help retrieve your data.

Seagate 3TB ST3000DM003 Common Problems

• Clicking noises – Often indicates head failure or internal mechanical damage.

• Not detecting in BIOS – Caused by firmware corruption or PCB issues.

• Slow detection or access – Due to weak sectors or degraded heads.

• Firmware corruption – Especially the translator module and system area defects.

• Bad sectors – Can lead to file corruption or freezing when accessing data.

• Head crashes – Usually following a physical shock or internal wear.

• Spinning but not accessible – Drive spins up but doesn’t show in the operating system.

• Spins down immediately after power on – May indicate a PCB or motor failure.

• Degraded SMART values – High reallocated or pending sector count.

• Corrupted file system – Resulting from abrupt power loss or hardware failure.

Pcb 100788341 Rev C

Seagate ST3000DM003 Data Recovery Caselog

3Feb25 Customer brought in the portable 3.5inch hard drive that was in enclosure of Seagate 3tb Expansion Desktop drive PN:1TFAP2-500. When you plug in the hard drive with a power cable to the powerpoint it starts clicking. It can indicate master heads assembly failure which requires level 4 of our service.

ST3000DM001-1ER166 with bad sectors data recovery caselog

Seagate ST3000DM001-1ER166 with over 11000 bad sectors came in for data recovery. This was a lot and a difficult case but we were able to recover all the files back.

Solution to slow responding Seagate ST3000DM001-1ER166

27OCT23: Drive clicks and spins down, comes ready in Kernel Mode. IDs as 4GB.

Model : ST3000DM001
Serial : Z500LE9D
Firmware : CC25
Capacity : 4 GB (8 089 950)

Terminal Output:

 Boot 0x40M
 Spin Up
 FAIL  Servo Op=0100 Resp=0007
 0100 0000 0000 0001 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
 ResponseFrame 17C0 0047 04B7 5180 0008 0000 0000 0000 0A96 0000 0000 0000 0000 0000 0000 0000 875C BAA1 FFFF 2000 2133 0002 0000 44D0 0000 44D0 0000 2247 0000 0020 0015 0007 0000
 FAIL  Servo Op=0100 Resp=0003
 0100 0000 0000 0001 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
 ResponseFrame 1FC0 0049 04B7 5140 0008 0000 0000 0000 0AA4 0000 0000 0000 0000 0000 0000 0000 875C BAA1 FFFF 2000 2133 0002 0000 44D0 0000 44D0 0000 007F 0004 0000 0015 0004 0000

Drive was reading slowly due to poor and weak H1 out of 6

Seagate ST3000DM001 Mac Hard Drive Clicking Data Recovery Log

22Aug24: Clicking Problem. Preamp B7.This 1ER166-044 HDD was removed from an apple mac and has a black sticker. Apple firmware is AQ03. This drive needed new heads and we could get all the files back.

 PCB 100724095 REV A