Seagate ST5000DM000 Data Recovery

The Seagate ST5000DM000 is a 5TB hard drive often used for personal and small business data storage. Like any hard drive, it is subject to potential issues that can lead to data loss. Data recovery from the ST5000DM000 can become necessary if these issues occur. Below are some of the most common problems faced by users and what leads to the need for data recovery.

The Seagate ST5000DM000, a 5TB hard drive, can face several issues that may require data recovery. Below are common problems:

1. Mechanical Failures

Mechanical issues, such as damaged spindle or actuator arms, often lead to clicking, grinding sounds, or the drive not being detected. Recovery typically involves specialized tools in a controlled environment.

2. Firmware Corruption

Corrupted firmware can prevent the drive from being recognized or functioning correctly, often after power loss or faulty updates. Data recovery may require re-flashing firmware or bypassing it using professional tools.

3. Bad Sectors

Bad sectors can lead to slow performance and file corruption. If critical data is located in these sectors, data recovery specialists may need to extract undamaged parts or use cloning techniques.

4. Overheating

Excessive heat can damage internal components, leading to crashes and data inaccessibility. Recovery in these cases involves assessing the damage and carefully recovering data while minimizing further harm.

5. Electrical Failures

Power surges or faulty circuits can cause electrical failure, preventing the drive from spinning up or being detected. Repairing the internal electronics or replacing the PCB might be necessary for recovery.

6. File System Corruption

Improper shutdowns or accidental formatting can corrupt the file system, making data inaccessible. Recovery may involve repairing the file system or directly extracting the data.

7. Logical Failures

Data corruption, accidental deletion, or partition issues can cause logical failure. Data recovery may involve rebuilding the partition or restoring missing files.

These issues highlight the importance of addressing problems quickly to maximize recovery chances. Professional services are often necessary to retrieve data from a damaged Seagate ST5000DM000.

Seagate ST5000DM000 Data Recovery Case Log

02Apr25:
terminal: 

Boot 0x80M
 Spin Up
 RECOV Servo Op=0100 Resp=0005
 0100 0000 0000 0001 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
 ResponseFrame 4793 0044 05BC 684D 0008 0000 0000 0000 0D26 00DF 0000 7200 0000 0000 0000 0000 0000 0000 0F07 0EE9 572D FFFC 0005 D5FA FFF7 ABCD ABCD FF8C 0000 0001 2A8E 0000 0004
 Trans.

Rst 0x80M
 Spin Up
SpinOK
TCC:001A
 Humidity:28.2%
(P) SATA Reset

Last Saved GlobalHeader EraseInProgress:00 DiscDataValid:00
NVC Power Loss Host Sig:478DDE7F PC:0C73
NVC Debug Log: DEADBEEF 03 03 0000 00000000
   PP: 6EEA1846 0000018C BBA9
   TW: 1EF7D947 00000188 A735
GC:   A06D4892 00000004 C0C1
ENP0x0C74
New GlobalHeader EraseInProgress:00 DiscDataValid:00
NVCClearingEraseInProgress:00
NVCOkToWrite:07
NVCClientDisabled:00
DumpNVC
 MCMainPOR: Start: 
 Media Cache Data Base  02468748B0
 Check MCMT Version: Current
MC026: Reconstruction: MCMT Reconstruction Start
 [RSRS] 17D8
MC024: Reconstruction: Completed:
[MCMTWS] Tail/Head 17B7 17D8
SP200: MSP RestoreStart
 MSPBaseSegmentIndex 0000173E
 MSPDiscSequenceNumber 002B73F2
MC001: Reconstruction: EXCEPTION: Segment Read Failed 
 ReadFooters: TotalUserBlocks 1E80 Seg 173E Sequ 002B73FF MaxSeg 1743 FirstFooterLBA 001314B1
  ReadValidFooterOfMetadata:  Footer LBA 00001314B3
    Metadata Footer ID/Sequ AD59232C 002B73FF.
  Footer Obtained: FooterLBA 00001314B1
 Seg Footer  IDX 0000 SQ 002B73FF PL 0001 ID 2D44DDC5EF042A1B 2E5D4576E9CC4804 AD59232C
MC016: Reconstruction: EXCEPTION: Header is okay and valid Footer Present
MC001: Reconstruction: EXCEPTION: Segment Read Failed 
 ReadFooters: TotalUserBlocks 6AC0 Seg 1768 Sequ 002B73FE MaxSeg 1779 FirstFooterLBA 001340AC
  ReadValidFooterOfMetadata:  Footer LBA 00001340AE
    Metadata Footer ID/Sequ 19179447 002B73FE.
  Footer Obtained: FooterLBA 00001340AC
 Seg Footer  IDX 0000 SQ 002B73FE PL 0001 ID EB854140A6CD8450 D651E378AE632CEF 19179447
MC016: Reconstruction: EXCEPTION: Header is okay and valid Footer Present
SP201: MSP Reading Band - 0C1FC2BB - 0C1FC68B
Starting LBA of RW Request=000C1FC2BB  Length=000003D0
ProcessRWError -Read-   at LBA 000C1FC2BB  Sense Code=43110081
ERC TO exceeded, orig value in us:FFFFFFFF
Update Mask - 0000000060FE15D8 - 00001E80 - 01
SP203: MSP Restore required
ProcessRWError -Write-  at LBA 000C1FC4A3  Sense Code=40000087
ProcessRWError -Write-  at LBA 000C1FC4F3  Sense Code=40000087
ProcessRWError -Write-  at LBA 000C1FC57C  Sense Code=40000087
ProcessRWError -Write-  at LBA 000C1FC58E  Sense Code=40000087
ProcessRWError -Write-  at LBA 000C1FC594  Sense Code=40000087
ProcessRWError -Write-  at LBA 000C1FC5A5  Sense Code=40000087
ProcessRWError -Write-  at LBA 000C1FC5A9  Sense Code=40000087
ProcessRWError -Write-  at LBA 000C1FC5AD  Sense Code=40000087
ProcessRWError -Write-  at LBA 000C1FC5B8  Sense Code=40000087
ProcessRWError -Write-  at LBA 000C1FC5BF  Sense Code=40000087